Spring storm season is here

Apr 28, 2020, 13:44 PM

As a part of your community, we continue to deliver the safe and reliable power you need while helping to protect the health and safety of our employees and our customers. While the majority of our employees are teleworking, you may see us out in our community for critical functions. Our employees are following social distancing guidelines while working in the field to maintain and repair our power lines.

Outage Management

In Alberta, thunderstorm season begins in May and lasts until mid-October. Mother nature can be unpredictable and extreme weather can cause power outages. Before a power outage happens, it’s a good idea to always be prepared:  

• Sign up for power outage alerts to know why the power is out and to receive updated information
• Download our mobile app to view power outage information, report an outage and receive relevant data such as estimated restoration times, cause and the number of affected customers in real-time
• View our outage map to view and report power outages

Tips for spring storms:

• Use surge protectors for valuable electronics
• Know the location of your main breaker so you can restore power if the problem is your breaker
• Have an Emergency Kit on hand
• Switch your mobile phone to battery saving mode and have a portable power bank
• Register for Alberta Emergency Alerts