Get in touch with us by phone, online, social media or our mobile app.
Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.
When you're ready to power your home or business, we're here to help.
As part of delivering electricity to your home, farm or business, we have delivery charges, riders and fees that are included on your monthly bill.
We own and maintain your meter, and work with your billing company to make sure you know how much electricity your site is using.
Get answers to your questions about getting connected, billing, meters and outages.
Prepare for an Outage
Create an emergency kit. It’s a good idea to be prepared for a minimum of three days without electricity.
Making simple changes throughout your home can increase your electricity savings and make your house more energy efficient
Welcome to the FortisAlberta Customer Care Centre
At FortisAlberta, we pride ourselves on customer service and our commitment to those we serve, and we focus on ...