With My Account, you have secure and convenient access to manage your FortisAlberta services online. Whether you're setting up a new connection or staying informed about outages, My Account puts the power in your hands.
Important Notice*
Note that you cannot view your bills through the My Account app. To access your billing information, please contact your retailer directly or visit their website for detailed statements.
What you can do with My Account
New Serrvice Request
Request a new electric service or upgrade/downgrade an existing one.
Project Status Update
View details about your project with FortisAlberta.
Outage Alert Message
Get power outage alerts via text and/or email.
Outages
View and report power outages in your area.
Request Disconnections
Arrange for the permanent removal of your electrical service.
Request a Land Crossing
Submit a request for land crossings near our power lines.