As an electricity distribution utility operating in the Province of Alberta, FortisAlberta is regulated by the Alberta Utilities Commission (AUC). FortisAlberta is also governed by the Electric Utilities Act (EUA) and its regulations. You may view FortisAlberta's distribution tariff and supporting documents on our Rates and Billing page.
The AUC reviews our costs in detail and approves our rates for providing all aspects of electricity distribution service. For more information about the AUC and the history of utility regulation in Alberta, please visit their website.
If you have any questions about the Code of Conduct Regulation or FortisAlberta’s Code of Conduct Compliance Plan, contact FortisAlberta’s Compliance Officer and the Alberta Utilities Commission:
FortisAlberta Compliance Officer
compliance@fortisalberta.com
Phone: (403) 514-4996
320 – 17th Avenue SW
Calgary, Alberta T2S 2V1
Alberta Utilities Commission
info@auc.ab.ca
Phone: 310-4AUC
Fifth Avenue Place
Fourth Floor, 425 First Street SW
Calgary, Alberta T2P 3L8
Prepare for an Outage
There’s an app for that: Before an outage happens, download the Emergency Public Warning System mobile app.