Outages
When there's a power outage, we know how important it is for you to have the most current information as possible. Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.
Site Consumption
Check your monthly and daily electricity consumption. You can download your daily usage data for a specific date range to Excel format by clicking on the “download” button.
My Account
Sign in or register for My Account to get started and apply online.
Meter Reads
FortisAlberta provides a meter at your site to register your electricity usage, which is communicated daily to our systems and sent to your retailer twice a month. You are also welcome to submit readings to us online.
Consumption Calculator
Are you looking to better understand how electricity is used in your home or business? Use the calculator for more insight.
Microgeneration
Wanting to connect a small microgeneration project? Submit and track your projects using PowerClerk, our streamlined interconnection app.
Connect and Manage Services
When you're ready to power your home or business, we're here to help.
Streetlight Repair
If you see a streetlight in your community that needs repair, report it online.
Moving High Loads
Moving loads higher than our powerlines requires careful planning. If your equipment is over 4.15 metres, please coordinate with FortisAlberta for safe passage under powerlines.
Service estimator
The FortisAlberta Service Estimator uses your inputs to generate an informal estimate that you can use in deciding whether to request a formal quote for a new farm, residential, commercial or irrigation service.
Live Chat
Our Customer Service Representatives are available to chat online from 8:30 a.m.- 4:00 p.m., Monday to Friday.
Power Restoration
Our work restoring power starts before an outage happens. We make sure we have the people and equipment we need on hand.
Save Energy
Making simple changes throughout your home can increase your electricity savings and make your house more energy efficient.