Retailer Resources
Retailer Inquiry Tracking System (RITS)
Are you a current retailer with concerns about your system, site or settlement? Report an issue and track its status through our Retailer Inquiry Tracking System.
Retailer Terms and Conditions
The current Retailer Terms and Conditions approved by the Alberta Utilities Commission are intended to govern the relationship between FortisAlberta and retailers.
Load Settlement
Approved retailers can access our current rate matrix, settlement profiles, and Unaccounted for Energy report.
Retail Site Catalogue
Obtain legal descriptions and information to manage retail services.
Tariff Bill Calendar
The Tariff Bill Calendar (TCF) provides the bill cycle schedule.
Site Cycle Catalogue
The Site Cycle Catalogue (SCF) provides site and bill cycle information.
Prepare for an Outage
Create an emergency kit. It’s a good idea to be prepared for a minimum of three days without electricity.