Get in touch with us by phone, online, social media or our mobile
We're here 24/7 for power outages and emergencies.
Customer service hours are 8 a.m.- 6 p.m., Monday to Friday (closed weekends and holidays).
When you're ready to power your home or business, we're here to help.
Apply for new service
Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.
View outage map
Request streetlight repair
Get power outage alerts
In Alberta310-WIRE (9473)
In North America1-866-717-3113 (toll-free)
Start live chat
Complete an online customer service request, and we'll be in touch within three business days.
Submit online request
If you believe FortisAlberta is financially responsible for damage to your property, please review the claims guidelines.
If you have questions as a member of the media:
Safety for First Responders
If you’re first to the scene of an accident with a downed power line, keep pedestrians and motorists back at least 10 metres.
View and report outages using our mobile app.
Download for iOs
Download for Android
Submit a request for us to sponsor you
FortisAlberta320 - 17 Avenue SW
Calgary, AB, T2S 2V1