Connect and Manage Services
When you're ready to power your home or business, we're here to help.
Outages
Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.
Live Chat
Our Customer Service Representatives are available to chat online from 8:30 a.m.- 4:00 p.m., Monday to Friday.
Claims
If you believe FortisAlberta is financially responsible for damage to your property, please review the claims guidelines.
Prepare for an Outage
There’s an app for that: Before an outage happens, download the Emergency Public Warning System mobile app.
Self-serve Tools
Help yourself with outage information, report a streetlight repair, access My Account and more.
Head Office
FortisAlberta320 - 17 Avenue SW Calgary, AB, T2S 2V1