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Find all the documents you need, all in one place. If you’re looking for a brochure or a quick guide, search and filter our library to find a selection of helpful resources.
  • Connect and Manage Services (31)
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Retail Service Agreement - REA (PDF)
Retailer Credit Application form
Retailer Credit Application form (PDF)
Retailer Guidebook
Retailer Guidebook (PDF)
Retailer Guidebook QA
Retailer Guidebook QA (PDF)
Retailer Service Agreement (PDF)
Retailer Terms and Conditions, Effective Jan. 1 2024
Retailer Terms and Conditions, Effective Jan. 1 2024 (PDF)
Review of Minimum (ROM) Estimator
Review of Minimum (ROM) Estimator (XLSM)
Review of minimum estimator (XLSM)
Review of Minimums Downgrade Request Form
Review of Minimums Downgrade Request Form (XLSX)
SAMPLE - Maintenance Verification Report
SAMPLE - Maintenance Verification Report (PDF)
Save Energy Tips
Save Energy Tips (PDF)
Section 101 Application Requirements
Section 101 Application Requirements (DOC)
Service Application FAQs Quick Guide
Service Application FAQs Quick Guide (PDF)
settlement-profile-information (ZIP)
settlement-summary-information (ZIP)
Site ID form
Site ID form (XLS)
Site Management Form Oil and Gas
Site Management Form Oil and Gas (XLS)
small-customer-guide_2025
small-customer-guide_2025 (PDF)
SmallScaleGeneration-Application - template (PDF)
Standby or Backup Generator Interconnection Requirement Checklist
Standby or Backup Generator Interconnection Requirement Checklist (PDF)
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Power Outage Tips

Power Outage Tips

When the lights go off, check your fuse and breaker first, then check with your neighbours.

Read more

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