If you require an adjustment to the location of poles, wires and other electrical equipment to meet expansion, farming or other needs, please submit a line move application.
Once all required information is gathered and validated, a quote will be provided. Some quotes may require a FortisAlberta representative to meet on site. Upon acceptance a FortisAlberta representative will be in contact with you to ensure your installation needs are met. Once Design, Permits and Approvals are in place we will see the project through to Construction.
FortisAlberta is legally required to comply with provincial privacy legislation. In Alberta, this is the Personal Information and Protection Act (PIPA). To confirm land ownership, FortisAlberta will conduct a land title search, require proof of land ownership or a signed Third Party Authorization prior to processing the quotation acceptance and proceeding for a new service connection, or adjustments to an existing service.
There are two ways to apply: either online by setting up My Account or over the phone.
Sign in or register for My Account to get started and apply online.
We're here 24/7 for power outages and emergencies. Customer service hours are 8 a.m.- 6 p.m., Monday to Friday.
Think Before You Dig
Whether you’re gardening, planting a tree or putting up a fence, you can avoid a serious electrical incident by submitting a locate request.