Coleman System Upgrade

We are upgrading electricity distribution services in Coleman, AB.  

 

To improve the reliability of our electrical distribution system in the Community of Coleman, FortisAlberta will soon move into Phase One of reconstruction and upgrade to the existing infrastructure. This work will take place in two stages to help minimize the disruption and impact on the day-to-day life of Coleman residents.

 Construction will be most visible in the central area of the community.

We would like to thank residents for their patience as our crews complete this system upgrade and establishing a more reliable and resilient electrical distribution system in the Coleman community.

Coleman, Stage One

Coleman, Stage Two

During upgrade work, please note that parts of the street or rear lanes may not be passable while construction occurs.

You may notice the following in your area:

  • Leading up to construction, survey markings and staking for proposed alignments may be visible.
  • Staked structure locations are not final and may be subject to change as the project continues to be refined.
  • Alleys blocked off during work hours for equipment and safe work zones
  • Partial road closures on select street fronts for equipment and safe work zones
  • Signs placed in work areas identifying slip, trip, and walking hazards
  • Signs on streets marking off ‘No Parking’ zone for crews to salvage poles on front streets

For us to work safely, customers within these areas may experience brief power outages. If you are affected, you will be notified by our Customer Care Centre by phone 48 hours in advance, so it is important that your retail service provider has your current phone contact information. We appreciate your cooperation and apologize for any inconvenience this work may cause. Please take care approaching our workers and work sites.

Community of Coleman, system upgrade details

Why is this work being done?
How will this work be done?
How will customers be notified?
Infrastructure changes and what to expect

FortisAlberta aspires to lead the industry in delivering excellent customer service in every interaction with our customers in the more than 240 communities we serve. 

As the electricity distribution system provider for Coleman, we operate the street lights, meters, power poles and wires, that distribute electricity throughout your community and surrounding area. 

If you have a question regarding any aspect of the delivery of your service, a safety concern or need to report a power outage there are several ways to connect with us:

  • Call 310-WIRE (9473) to reach our 24/7 Customer Care Centre.
  • Download our free FortisAlberta mobile app, which you can use to report power outages, keep informed of power restoration times, or report street lights in need of repair.