Latest Articles

1.1 million reasons FortisAlberta tests poles to ensure reliability

Jun 12, 2017 - FortisAlberta is currently conducting pole testing throughout its service territory to ensure reliability for its customers. Maintaining electrical distribution poles and wires in a safe and reliable manner is one of the most important activities FortisAlberta undertakes. It ensures the facilities that transport the electricity to our customers is in good order and that they will continue to deli [...]

Hawk Nest FortisAlberta’s windstorm restoration efforts extend to our feathered friends

Jun 9, 2017 - Thousands of FortisAlberta customers had it bad as a spring windstorm took out power for as long as two days, but there were yet some who had it even worse. On May 24, gale-force winds tore through Red Deer County and left carnage in its pa [...]

pole testing FortisAlberta tests poles to ensure reliability

Jun 7, 2017 - FortisAlberta, an electricity distribution company dedicated to delivering safe and reliable electricity to the homes, farms and businesses of more than half a million customers, is currently conducting pole testing throughout its service t [...]

Telephone-scam Warning to customers about telephone scam

Mar 9, 2017 - There have been reports from some customers who have received fraudulent phone calls from individuals claiming to be calling from Canadian Collective Services. These individuals advise that their call is in regards to a bad debt account tha [...]

blog-new-website Welcome to our Crowsnest Pass customers

Dec 21, 2016 - FortisAlberta would like to welcome Crowsnest Pass as we begin the operation of the electric system that brings electricity to all of the homes and businesses in your community. You may have already seen us around your community as we prep [...]

hawk-rescue-sept PLTs’ compassion and creativity help save young hawk

Sep 8, 2016 - Earlier this summer, two of our Power Line Technicians, Jon and Zach, were responding to a power outage in Taber when they discovered the cause: Ferruginous hawks had built a nest within a transformer bank and must have contacted energized [...]

Aug 23 storm FortisAlberta responds to several outages following severe wind storm

Aug 23, 2016 - On the evening of Aug. 22, storms with high winds and, in some cases, heavy rain tore through several of the communities we serve. Trees on lines and wires down impacted nearly 2,000 customers. The hardest hit areas included Olds, Sundre, R [...]

Okotoks system reliability System reliability improvement project in Okotoks and area wraps up

Aug 22, 2016 - The High River crew has been busy over the past two years improving the system in the Okotoks, Black Diamond, Turner Valley, Priddis, Red Deer Lake and Millarville areas. In 2014, it was identified as an area that required more than the no [...]

My Account4 Easily access your electricity consumption and project information online

Aug 3, 2016 - Are you interested in learning more about your electricity use? Do you have multiple projects on the go with us? Register for My Account to access site information, electricity consumption and project information. Once you register, you [...]

construction advisory Construction advisory in Spray Valley Provincial Park

Jul 26, 2016 - To improve the reliability of FortisAlberta’s electricity service in the Canmore area, we will be rebuilding 10 kilometres of power line between Goat Creek Trailhead and the Three Sisters substation along Spray Road (Hwy 742). The work has [...]

app We released a new version of our mobile app with more features

Jun 30, 2016 - ​We released a new version of our mobile app, giving you access to new features and a new look. Now you’ll be able to report and view outages and request streetlight repairs in your community. New features to this release include: a new [...]

scada Shorter outage times through automation technology

Jun 27, 2016 - The FortisAlberta Control Centre (FCC) allows our Power Line Technicians (PLTs) across the province to work collaboratively with centrally located System Operators to enhance the quality of service provided to customers. In addition to co [...]

hotline Did you know? We perform hot-line work to avoid disruption of your electricity service

Jun 21, 2016 - Repairs and upgrades are an important part of delivering safe, reliable service. When possible, we perform hot-line work, which means we perform the work without disruption of power service to you. Hot-line work involves using rubber blanke [...]

Osprey Exshaw two eggs Watch the Ospreys in two locations this year

May 17, 2016 - FortisAlberta's Exshaw Osprey web cam is up and running and our beloved Osprey couple have returned to the platform and are keeping their three eggs warm. We installed a second camera near our Employee Development Centre in Red Deer Count [...]

olds-open-house Community celebrates FortisAlberta at Olds open house

May 16, 2016 - On May 5, we welcomed members of the Olds community to celebrate the grand opening of our new local office. Representatives from the Town of Olds, Mountain View County and surrounding communities joined FortisAlberta employees, retirees, pa [...]

Streetlight-Repair-Map New Streetlight Repair Map allows customers to request repairs easily

Feb 16, 2016 - We launched a new Streetlight Repair Map to enable you to view streetlights within FortisAlberta’s service area and request repairs within minutes. Power Line Technicians now receive more detailed information about streetlight repair reques [...]

Removing Transformer Oil The last non-compliant transformer is removed in the Whitecourt area

Dec 17, 2015 - On a cold November morning in the Whitecourt area, FortisAlberta achieved an environmental milestone. The last transformer containing greater than 50 parts-per-million (PPM) of Polychlorinated Biphenyls (PCBs) was removed in order to comply [...]

blog-new-website Welcome to the new fortisalberta.com

Oct 15, 2015 - During the past year, we’ve been working to bring you a new website to give you a seamless experience. We surveyed some of our customers and based on these results, we’re delivering you a website with improved navigation and self-service ac [...]

sulphur-mountain History, heights and an endangered species meet on Sulphur Mountain

Oct 14, 2015 - “My dad built this power line up Banff’s Sulphur Mountain in 1957, so it’s ironic that I’m a small part of rebuilding it 58 years later,” says Doug Skippen, Manager Environment. “Times have certainly changed and the environmental hoops that [...]

canmore-wrap-2015 Canmore continues to rave about wraps

Sep 25, 2015 - The Town of Canmore applauded our switching cubicle wrap program at the Mayor’s annual Spotlight on the Arts celebration on Sept. 24. FortisAlberta wrapped 10 cubicles this year with five new images (two of each) and 14 wraps (two each of [...]

Think Before You Dig

Think Before You Dig

Whether you’re gardening, planting a tree or putting up a fence, you can avoid a serious electrical incident by submitting a locate request.

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