Contact Us

Get in touch with us by phone, online, social media or our mobile app.

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Outages

Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.

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Connect & Manage Services

When you're ready to power your home or business, we're here to help.

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Rates and Billing

As part of delivering electricity to your home, farm or business, we have delivery charges, riders and fees that are included on your monthly bill.

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Meters

We own and maintain your meter, and work with your billing company to make sure you know how much electricity your site is using.

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FAQs

Get answers to your questions about getting connected, billing, meters and outages.

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See your energy consumption

Prepare for an Outage

Prepare for an Outage

Create an emergency kit. It’s a good idea to be prepared for a minimum of three days without electricity.

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Save Energy

Making simple changes throughout your home can increase your electricity savings and make your house more energy efficient

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News & Stories

Another wild winter: A closer look at grid alerts

As Alberta hit record-setting low temperatures this winter, many customers had questions about Alberta Electri ...

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