Privacy Policy

FortisAlberta collects and uses personal information about our customers in order to create and maintain a relationship that allows us to deliver our services to you or your business. It is our priority to maintain the accuracy, confidentiality and security of that information and to comply with Alberta’s Personal Information Protection Act, which is the legislation that governs these matters.

FortisAlberta’s External Privacy Policy is intended to address the specific privacy concerns of certain groupings of individuals, including customers and other individuals who are impacted by our activities.

Some key points of our Privacy Policy are:

  • FortisAlberta is committed to complying with the privacy legislation within each jurisdiction in which we operate or undertake activities.
  • We will never disclose, sell, lease or trade your information unless you authorize us to do so, or it is required or permitted by law.
  • To efficiently provide you with our services, we may share information with our contractors, consultants and other parties, who require such information to assist us with managing our relationship with you.

Any concerns or questions regarding FortisAlberta’s External Privacy Policy or our handling of your personal information should be made to:

FortisAlberta Compliance and Privacy Officer
privacyofficer@fortisalberta.com
Phone: (403) 514-4000
Fax: (403) 514-5442
320 – 17 Avenue SW
Calgary, Alberta T2S 2V1

Privacy Policy effective for Canada

It is FortisAlberta's policy to comply with the privacy legislation within each jurisdiction in which we operate or undertake activities. Sometimes the privacy legislation and/or an individual's right to privacy are different from one jurisdiction to another. This Privacy Policy covers only those activities that are subject to the provisions of Canada's federal and provincial privacy laws, as applicable. This Privacy Policy has a limited scope and application.

Consequently, the rights and obligations contained in this Privacy Policy may not be available to all individuals or in all jurisdictions. If you are unsure if or how this Privacy Policy applies to you, please contact our Privacy Officer for more information.

Download our Privacy Policy

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